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Analytics

Analytics summarizes how your workspace is performing for the selected period (7 days or 30 days).

Open Analytics

Use Analytics in the admin sidebar.

Analytics overview
Compact charts for inbox, messaging, and campaign activity

Sections

  • Inbox — open, unread, unassigned, and new conversations in range
  • Messaging — inbound/outbound volume, failed outbound, and a daily series
  • Automations — active rules plus run / failed-run counts (Growth+)
  • Workflows — published graphs and session outcomes (Pro+)
  • Broadcasts — campaign counts, sent/skipped/failed totals, and recent campaigns
  • Billing — conversations used this month versus plan credit limit

Metrics are scoped to your current organization. Switching period refetches the overview.

Tips

  1. Use Analytics after a broadcast to spot skipped or failed recipients.
  2. Jump from recent broadcasts into the campaign detail page for failure samples.
  3. Pair messaging trends with inbox filters when volume spikes.