Plans & entitlements
| Plan | Highlights | Docs access |
|---|---|---|
| Starter ($10/mo) | Inbox, flows, internal notes, 1 store, 3 automations, 100 conversations | Public starter guides |
| Growth / Trial ($30/mo) | Team seats, unlimited conversations & automations, 2FA, notification engine | Growth+ guides when signed in |
| Pro ($60/mo) | Broadcasts, product catalog, workflows, org 2FA, 2 stores | Pro+ guides |
| Enterprise | Custom limits; BYO Meta app | Enterprise guides |
There is no free tier. New workspaces get a 14-day Growth trial, then choose a paid plan.
WhatsApp Meta app mode
New organizations default to Connectora's platform Meta app and Connect with Meta (Embedded Signup). Merchants do not configure a Meta App ID for the standard path.
A platform super admin can enable Own Meta app (BYO) for an organization in God Mode → Organizations. The Enterprise catalog still lists BYO Meta as a packaged enterprise capability.
See Connect WhatsApp.
Entitlements come from Billing::Entitlements on each request - docs re-check on navigation so expired trials lock immediately.